Project Overview
Developing iValu8’s customer engagement solutions required addressing several complex challenges. Campaigns had to work seamlessly across WiFi portals, email, SMS, and social within a single builder. The captive WiFi flow needed to detect devices, handle multiple browsers, and maintain stable sessions while collecting opt-ins. Venues required customer experience analytics software that provided near real-time insights on visits, conversions, and dwell time. Finally, strict data privacy rules demanded compliant, user-friendly consent flows for all customer data.
Campaigns run across WiFi portals, email, SMS, and social. We had to make a single builder that produces consistent experiences on all channels without extra work for the marketer.
The captive WiFi flow must detect devices, handle different browsers, and keep sessions stable while collecting opt-ins and email addresses.
Venues need near real-time reports on visits, conversions, and dwell time. The system had to process many events without delays.
Local rules require clear consent and safe handling of customer data. The flows must be simple and legally compliant.
Solicy’s team delivered a robust customer experience software solution that streamlined campaign management and analytics. A multi-channel campaign builder enabled businesses to design once and publish everywhere. Captive WiFi integration ensured reliable device handling and smooth customer sign-ups. A real-time marketing analytics pipeline provided venue managers with instant visibility into campaign performance. Lastly, privacy-first opt-in flows with inline consent and secure storage ensured legal compliance while maintaining trust.
Unified Campaign Builder for Local Marketing Automation
We created a single builder that outputs landing pages, email templates, and SMS sequences, so marketers design once and publish everywhere.
Robust Captive Portal Integration in Customer Engagement Tools
We implemented device detection, session persistence, and graceful fallbacks for older browsers to keep sign-ups stable at busy venues.
Stream Processing for Real-Time Marketing Analytics
An event pipeline and near-real-time dashboards gave staff live insight into visits, conversions, and top campaigns.
Solicy helped us transform VivaSpot into a powerful, easy-to-use customer experience software solution. Their team delivered a stable, scalable platform that simplified campaign creation, improved conversions, and made compliance effortless for our clients.
CEO at iValu8The VivaSpot platform combined powerful customer engagement tools with advanced analytics to improve campaign results.
Marketers design once and launch multi-channel campaigns across WiFi, email, SMS, and social.
Stable session handling and device detection deliver smooth customer sign-ups in busy venues.
Venue staff gain instant insights into visits, conversions, and dwell time.
Inline consent and secure storage ensure campaigns meet local compliance rules.
The solution achieved measurable business results for iValu8 and its VivaSpot clients.
Campaign creation became simpler with one intuitive builder.
Customer journeys across channels improved sign-up efficiency.
Enhanced opt-in flows grew venue databases.
Improved portal stability reduced technical issues.
In just 3 months, a 3-member Solicy team delivered a scalable customer experience analytics software platform, reducing setup time by 60%, raising conversions by 45%, and boosting lead capture by 32%.
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