Project Overview
Tigra replaced legacy property management systems with a new, mobile-first platform that brought together tools for tenants and property managers. The goal was to enhance operations, better the user experience, and enable scalability.
Tigra was supporting legacy applications that were not mobile, had no current UX needs, and were not integrated. Legacy applications created inefficiencies for both tenants and property managers with regard to responding quickly to tenant needs or fieldwork.
The main platform features (lease management, payment processing, and maintenance tracking) were scattered across multiple tools. This led to data silos, inconsistent experiences, and increased admin weight.
Tigra's infrastructure was also not robust enough to support the ever-increasing user requirements and was also not able to connect with mandatory third-party applications such as CRMs or accounting software, which made the business less efficient at times when it wanted to scale or introduce new technologies in its business.
Management of sensitive tenant data and financial transactions left Tigra with growing cyber and regulatory risks. Legacy applications lacked adequate security functions and compliance features required under modern data protection regulations like GDPR and CCPA.
Using our deep domain expertise in real estate app development, we designed a comprehensive solution to address Tigra's operational challenges through a systematic approach:
Modern Mobile-First Platform
We designed and developed a clean, mobile-first application that integrates all of the functionalities of property management under a single easy-to-use interface. This allowed us to make it easy for managers and tenants to easily access payments, leases, and maintenance requests on any device, which improved responsiveness as well as convenience.
Unified Experience with Smart Workflows
By consolidating effective tools into one platform, we dissolved workflow fragmentation. Our solution sped up operations with human-sized methodology and smart process automation, minimizing administrative time and maximizing productivity.
Scalable Architecture with API Integrations
We implemented an architecture on microservices, facilitated by Kubernetes and strong APIs. This enabled seamless integration of third-party apps like CRMs and accounting software and the simple scaling of the platform to address growing user demands.
A Breakdown of the Essential Features That Drove Measurable Results and Client Satisfaction
Tigra offers an integrated property dashboard, which takes one snapshot of all types of properties, residential or commercial. The dashboard facilitates real-time performance reporting, such as occupancy and cash flow levels, so the property manager can react instantly to well-rounded actions. It is also an in-house document library where leases, inspection reports, and compliance certificates are safely uploaded and accessible at the touch of a button.
To optimize money operations, Tigra aggregates payment collection of rent from various payment methods, with late payment detection by AI to reduce delinquencies. Transactions are automatically matched with top accounting packages like QuickBooks and Xero, reducing errors and manual work. All these features help in optimizing real estate app development cost by cutting through processes that normally consume so much time and effort.
Tigra's AI-powered maintenance scheduling module takes advantage of artificial intelligence in the form of automated priority-based service ticket prioritization to ensure that high-priority repairs are addressed immediately. Vendor dispatch is also optimized using automated dispatch supplemented by GPS tracking that allows real-time tracking by property managers. Repair estimation and approval workflows for costs also help promote transparency and better budget control. Achieving such advanced capabilities calls for skilled real estate app developers who are familiar with navigating both the tech and real estate domains.
The site includes a secure tenant portal with encrypted in-app messaging to protect sensitive communication. Electronic lease signing with e-signatures simplifies contract signing, with photo-upload service request tracking bringing transparency and responsiveness into play.
Tigra's compliance and reporting engine ensures total regulatory compliance with automated audit trails for transactions. Data controls satisfy GDPR and CCPA compliance to ensure user anonymity. Managers can export data in PDF or Excel to analyze in detail and store records by generating custom reports.
A comprehensive overview of the most impactful transformations, strategic improvements, and achievements
By automating manual processes such as lease management, rent payment processing, maintenance requests, and listing with the most up-to-date real estate mobile app development solutions, Tigra decreases operational overhead and minimizes the potential for human error. The end result is an improved, responsive, efficient, and agile property management process, enabling your team to focus on growth and strategy.
With data encryption, role-based access, and safe payment processing on board, Tigra keeps financial and tenant data secure at all levels. Industry benchmarks such as GDPR and PCI-DSS compliance protect your business and earn the trust of users.
Tigra delivers a seamless tenant experience through a user-friendly portal and mobile access built on strong real estate mobile app development principles. With simplified digital signing of leases, real-time monitoring, and maintenance tracking, the company helps to improve satisfaction, retention, and reviews.
Built on cloud-native architecture, Tigra scales with your portfolio, whether you have a few units or are growing to thousands. High performance, multi-location capability, and modular design mean you're always prepared for the next step.
Tigra integrates with the software you already use, such as CRM systems, accounting software packages, payment gateways, marketing automation packages, and MLS databases. Our extensible integration architecture allows for ease of adding capabilities without extensive redevelopment.
Solicy helped Tigra replace outdated systems with a mobile-first real estate platform that reduced manual workload by over 40%, boosted tenant satisfaction, and enabled seamless scaling across thousands of properties through secure, API-integrated infrastructure.
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